WORLD WEAVER (hereinafter “We”) places great importance on the processing, confidentiality, and security of the personal data of visitors and users (hereinafter “You”) of the website https://www.world-weaver.com (the “Website”).
We are committed to providing you with personalized services while respecting your privacy and your choices.

This privacy policy aims to clearly, simply, and comprehensively inform you about:

  • the processing activities carried out on the personal data you provide to us,
  • or that we may collect during your interactions with us (customer service, website, social media, digital applications, events),
  • any potential transfers of such data to third parties (service providers, technical partners, or legally authorized authorities),
  • and your rights and the options available to you to control your personal information.

We take all necessary precautions to guarantee the confidentiality, integrity, and security of your data and to prevent its alteration, damage, destruction, or access by unauthorized third parties. Our security measures are regularly reviewed and updated.

  1. What is “Personal data”?

Personal Data refers to any information that identifies you directly (e.g., your name, surname, email address, postal address) or indirectly (e.g., through a unique identifier, IP address, or pseudonymized data).

  1. What data do we collect about you?

The data we collect depends on the interaction point and the purpose of the interaction.

You may browse our Website and social media content without identifying yourself. Data is collected only if you choose to interact with us, for example by:

  • creating or logging into an account,
  • making a purchase on our Website,
  • subscribing to one of our programs or services,
  • contacting us through online forms,
  • writing a comment or message,
  • participating in WORLD WEAVER events.

Otherwise, only cookies (per your preferences) are used to collect limited data. Our Cookie Policy is separate and accessible through the Website.

For customers or individuals subscribing to our services, certain information is required to process your orders or manage our commercial relationship.

Personal Data may include:

Identity and contact information

Name, surname, postal address, email address, phone number.

Customer experience data

  • Interests, style preferences, date of birth.
  • Purchase history, orders, invoices, delivery tracking.
  • Participation in WORLD WEAVER events.
  • Customer service requests or feedback.
  • Satisfaction, comments, reviews.

Payment security

Payments are processed via secure platforms with encryption and anti-fraud controls.

We encourage you to keep your information up to date by modifying it in your account or by contacting us through the “How to Contact Us” section.

  1. Why do we use your data?

Depending on the context, your data may be used for:

  • processing and managing your orders,
  • managing your account and loyalty program,
  • personalizing content and communications,
  • organizing events,
  • improving our products, services, and brand image,
  • securing transactions (fraud prevention),
  • analyzing your behavior and personalizing your experience (with your explicit consent).

Legal bases for processing

Processing may be based on:

  • your explicit consent,
  • the performance of a contract,
  • a legal obligation,
  • our legitimate interest (e.g., service improvement, security, fraud prevention).
  1. How long do we keep your data?

Personal data is retained only for the duration necessary to fulfill its purpose. It is then deleted or anonymized.

Examples:

4.1. Handling your requests

  • Data: identification, email
  • Retention: time needed for processing, then deletion/anonymization
  • Exceptions: legal obligations

4.2. Newsletter subscription

  • Data: email address
  • Retention: duration of your subscription

4.3. Website security

  • Data: IP address, device details
  • Retention: 6 months

4.4. Claims and disputes

  • Data: related to claims or litigation
  • Retention: duration of claim + 5 years, or until full execution of a court decision
  1. Cookie notice

5.1. What is a cookie?

A cookie is a small text file placed on your device during browsing, enabling recognition during future visits.

5.2. Who places cookies?

  • WORLD WEAVER (functional cookies)
  • Third-party partners (analytics, advertising, social networks)

5.3. Why are cookies used?

  • Essential cookies (navigation, cart, authentication)
  • Personalization cookies (display preferences)
  • Analytical cookies (statistics and audience measurement)
  • Social media cookies (sharing features)
  • Advertising cookies (personalized ads)

Cookies requiring consent are only activated after your approval.

5.4. Cookie retention period

Maximum of 13 months.

  1. Your rights

Under applicable regulations, you have the following rights:

6.1. Right of access, rectification, and portability

You may access your data, request corrections, or obtain your data in a reusable format.

6.2. Right to erasure and restriction

You may request the deletion or restriction of your data, unless legal obligations require retention.

6.3. How to exercise your rights

You may exercise your rights or submit questions:

If processing is based on your consent (e.g., newsletters), you may withdraw it at any time using the unsubscribe link included in each email.